HEIC is a image format: it applies H.265 (HEVC) intra-frame compression achieving roughly twice the efficiency of JPEG at equal visual quality, used natively by Apple devices. RM is a document format that stores data in the RM format. This embeds the raster image inside a document container, fixing its dimensions on the page. Metadata such as creation date and embedded colour profiles is preserved where the target format supports it. Converting between these two formats is common when the source application does not support RM natively or when the target platform only accepts RM. 1converter processes this conversion server-side using open-source tools. Files are transferred over HTTPS, converted on secure cloud servers, and automatically deleted after 24 hours.