Frequently Asked Questions

1converter is a free online file conversion service that supports over 200 file formats. We help you convert documents, images, videos, audio files, and more with just a few clicks.

Yes! We offer a free tier that allows up to 10 conversions per day. For more conversions and advanced features, check out our paid plans starting at just $9.99/month.

No account is required for basic conversions. However, creating a free account gives you access to conversion history, batch processing, and cloud storage.

We support 200+ file formats including images (PNG, JPG, WebP, SVG), documents (PDF, DOCX, TXT), videos (MP4, AVI, MOV), audio (MP3, WAV, FLAC), and archives (ZIP, RAR, 7Z).

Most files convert in seconds! Conversion time depends on file size and format, but our optimized servers ensure fast processing. Large files (>100MB) may take a few minutes.

Free users can convert files up to 10MB. Starter plan supports up to 50MB, Professional plan up to 500MB, and Business plan has unlimited file size.

Yes! Batch conversion is available on all paid plans. You can upload multiple files and convert them simultaneously.

Absolutely! We use end-to-end encryption for all file uploads and transfers. Your files are automatically deleted from our servers within 24 hours of conversion.

We temporarily store your files only for the duration of the conversion process. All files are automatically deleted within 24 hours. Authenticated users can choose to save files to their account.

No. Your files are private and only accessible to you. We use secure, randomly-generated URLs that are nearly impossible to guess. You can also add password protection to shared files.

Yes! We are fully GDPR compliant. We do not sell your data to third parties and you have full control over your data at all times.

Yes! We offer a RESTful API for developers. API access is available on Starter, Professional, and Business plans. Check our API documentation for more details.

Sign up for a Starter, Professional, or Business plan, then navigate to your dashboard. Under the API Keys section, you can generate and manage your API keys.

Free: 100 requests/month, Starter: 1,000 requests/month, Professional: 10,000 requests/month, Business: Unlimited requests. Custom limits are available for high-volume users.

Yes! You can cancel your subscription at any time from your account dashboard. You'll continue to have access until the end of your billing period.

We offer a 14-day money-back guarantee. If you're not satisfied with our service, contact us within 14 days for a full refund.

We accept all major credit cards (Visa, Mastercard, American Express) and PayPal. All payments are processed securely through Stripe.